Terms of Service

By accessing or using phavella products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

phavella provides custom AI engineering services for established operations: discovery, architecture, build, and operate phases delivered against a Statement of Work. Services include the design and implementation of human-in-the-loop AI systems that sit on top of existing systems of record (ERP, CRM, accounting, document management). Each engagement is shaped to the client's operational context and locked in the SOW agreed before Build kicks off.

You are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized access. You are responsible for all activity that occurs under your account.

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Reverse engineer or decompile our software
• Use our AI features to generate harmful or misleading content

You retain ownership of all data you input into phavella products. We retain ownership of the phavella platform, including all software, designs, and AI models. AI-generated outputs created using your data belong to you.

Paid plans are billed monthly or annually as selected. Prices are subject to change with 30 days notice. You may cancel your subscription at any time. Refunds are provided on a case-by-case basis.

phavella products use artificial intelligence to generate content including but not limited to integration plans, financial projections, ROI estimates, reports, recommendations, and text. All AI-generated content is provided for informational purposes only and does not constitute professional, financial, legal, or business advice.

phavella makes no representations or warranties regarding the accuracy, completeness, reliability, or suitability of any AI-generated content. You acknowledge and agree that:

• AI-generated outputs may contain errors, inaccuracies, or omissions
• You are solely responsible for reviewing and verifying all AI-generated content before relying on it
• phavella is not liable for any decisions made or actions taken based on AI-generated content
• AI-generated projections and estimates are illustrative and not guaranteed outcomes
• You should consult qualified professionals for financial, legal, or business decisions

phavella is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to damages arising from reliance on AI-generated content, plans, projections, or recommendations. AI-generated outputs should be reviewed by humans before use in any decisions.

We may update these terms from time to time. We will notify you of material changes via email or through our products. Continued use after changes constitutes acceptance of the new terms.

For questions about these terms, reach us through the contact page. Mark the brief subject “Terms” and we'll route it to the right person.